Refund policy
Returns and refunds
Settle & Stow accepts return requests within 30 days of delivery.
For change-of-mind returns, items must be unused, undamaged, and in their original condition and packaging. Return shipping is the customer's responsibility unless the item arrived damaged, defective, incorrect, or materially different from the listing.
If your item arrives damaged, defective, incorrect, or incomplete, contact us as soon as possible and include your order number plus clear photos or video of the issue. Depending on the situation, we may offer a replacement, partial refund, or full refund.
Do not send a return without contacting Settle & Stow first. Some products are fulfilled by partner warehouses and an authorized return destination may differ by item. Unauthorized returns might not be accepted.
Once an approved return is received and inspected, or an approved refund is otherwise confirmed, the refund will be sent to the original payment method. Your bank or card issuer may require additional processing time before the credit appears.
Original shipping charges are not refundable unless required by law or the order was incorrect, damaged, or defective due to our fulfillment process.
To request help with a return or refund, email jaredfreeneybread@gmail.com or use the Contact page.